Do you rent out mats?
We have rental mats at the studio for students to borrow. The rental mats are located behind the check-in desk and are distributed by instructors. The rental fee is $2.00 per rental, and quantities are limited. Mat rental is free for members.
Are children permitted in class?
Children ages 12 and up are welcome to participate in regularly-scheduled studio classes with an accompanying adult. The adult must sign the studio's wavier for the child and take class with the child. Please use discretion when bringing children to class, and keep the studio's norms in mind.
What should I bring to class?
Bring a mat, towel, and water to class. Kula does not sell packaged water, though we have a water bottle-filling station to help keep you hydrated.
How early does the studio open before class begins?
The studio opens fifteen minutes before the start of each class.
What if I'm running late for a class or event?
The door to the upstairs studios is locked at the start of class time. Late entry to class is not permitted, and students late to class are held to our studio cancellation policy. Please be advised that students who happen to arrival late to class are not entitled to waived fees.
What is the studio's cancellation policy?
We have two small studio spaces, so class sizes are very limited. Sign up online before class to guarantee you'll have a spot. If you need to cancel, do so at least 3 hours before the start of class time. If you cancel within the 3-hour cancellation window—even just a minute before the start time—the system will auto-charge your card a small $7 early-cancellation fee. If you sign up for class and arrive too late to be admitted or simply do not show up, a $14 late-cancel fee will be auto-charged to your card on file.
At Kula, our policy is that all classes, workshops, and event offerings begin on time, regardless of whether all signed up are present. Give yourself at least ten minutes to arrive and settle before the designated start time. The doors are locked by the teacher at the start time of all offerings, therefore late admittance is not possible. We love you, but late arrivals to classes, workshops, and events are not entitled to refunds.
All students, including members and 30-day pass holders, are held accountable to the studio cancellation policy.
If there are no students preregistered for class thirty minutes before the start time, the class will be cancelled and removed from the schedule.
Can I get a refund or credit on events and/or workshops I've registered for?
A credit to your Kula account in the full amount of the workshop or event price can be issued for cancellations when we are given at least 48 hours notice before the start time of the workshop or event. If less than 48 hours notice is given, no account credit will be issued.
Why does MindBody require that I keep a card on file?
Your card information is kept on file to hold you accountable to the studio’s cancellation policy.
Do I have to preregister for classes, or can I just show up?
You’re welcome to show up for class without having registered beforehand, but you will not be guaranteed a spot without preregistration. Signing up beforehand ensures you’ll have a spot in class.
Can I leave class early?
It is highly disruptive to those in class when students leave class early, especially considering the size of our studios. Please be considerate of your fellow yogis, and come prepared to remain for the entire class, including post-class announcements.
Can I keep my phone with me during class?
Both yoga studios are phone-free zones. No exceptions are made to allow phones inside. Please disconnect from your electronics while you are in class. If you are on-call or expecting an important communication, we still ask that your phone remains outside the studio space. Plan accordingly.
Where should I park?
How can I purchase a gift card?
Gift cards can be purchased a number of ways. You can make a gift card purchase in-person, at the studio, before or after any scheduled class, workshop, or event. You can also email us if you’d like to purchase a gift card, and we’ll connect further from there. Lastly, online gift card purchases can be made by clicking here.
How do I cancel my month-to-month membership?
As detailed in the contract terms, seven days notice before your auto-charge date must be given to ensure membership cancellation. All cancellation notices must be given via email to email@example.com.
I forgot something at the studio. How long will you hold it for?
All Lost and Found items, including yoga mats, are donated to local centers on the first of each month.
What is the studio’s phone number?
How do you choose where your Outreach Flow donations go?
We donate the funds generated from Outreach Flow each month to local organizations and nonprofits whose values and missions align with our own. If you have an idea for an Outreach Flow partnership, contact us here. Kula has partnered with The Grand Rapids Pride Center for the summer of 2019.
Can I teach yoga at Kula?
Kula Yoga instructors have all graduated from the Megan Rader Yoga Power Vinyasa School of Yoga. If you are a certified yoga teacher and would like to offer a workshop, event, or series of classes, please contact Megan to discuss. If you're interested in joining the team as a regular instructor, visit the teacher training page for information on upcoming trainings.